Payment Policy

At Dogwood Vintiques, we offer a secure and convenient shopping experience, backed by Shopify Payments. Please review the following payment policy for information regarding payment methods, security, and processing:

1. Payment Methods:

  • We accept payment via Shopify Payments, a trusted and secure payment gateway integrated with our online store.
  • Shopify Payments allows you to pay using major credit cards, including Visa, Mastercard, American Express, Discover, and Diner Club.

2. Secure Payment Processing:

  • We understand the importance of secure payment processing to protect your sensitive information. With Shopify Payments, you can shop with confidence knowing that your payment details are encrypted and secure.
  • Shopify Payments complies with the highest industry standards for payment security, including Payment Card Industry Data Security Standard (PCI DSS) compliance.
  • Your payment information is encrypted using secure socket layer technology (SSL) and transmitted directly to Shopify's payment processor without being stored on our servers, ensuring the highest level of security.

3. Order Verification:

  • To prevent fraud and unauthorized transactions, we may perform additional verification checks on certain orders.
  • If additional information is required to verify your payment, our customer service team will reach out to you via email or phone. Please respond promptly to expedite the processing of your order.

4. Payment Authorization:

  • By placing an order on our website, you authorize us to charge your selected payment method for the total amount of your purchase, including applicable taxes and shipping fees.

5. Currency and Pricing:

  • All prices listed on our website are in US dollars (USD) unless otherwise stated. Prices are subject to change without notice.
  • In the event of a pricing error or discrepancy, we reserve the right to cancel or adjust your order accordingly. We will notify you of any changes before proceeding with the order.

6. Payment Disputes and Chargebacks:

  • If you have any concerns or disputes regarding your payment, please contact our customer service team for assistance before initiating a chargeback with your bank or credit card issuer.

7. Contact Us:

  • If you have any questions or concerns regarding our payment policy or payment processing, please don't hesitate to contact us at support@dogwoodvintiques.com. Our dedicated customer service team is here to assist you.

Thank you for choosing Dogwood Vintiques for your shopping needs. We appreciate your trust in us and are committed to providing a secure and seamless payment experience for our customers.